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FAQ for sales

  • Q 11.What's the frequency generator you supplier

    A We supply generator from 12Khz to 70Khz.
  • Q 10. What we can get if the transducer/equipment broken during the warranty?

    A
    All our transducer and generator tested at least 48 hours before shipment , so we have confidence to our equipment. Of course, We will send you new transducer/ equipment if it broken in the warranty. At the same time, we need to find the problem , why it broken so fast.
     
  • Q 9. Can you generator connect to PC, PLC or internet .

    A Yes, we have different version generator, it can connect to PC. PLC, even internet.Also the price different.
  • Q 8. how to customize transducer ?

    A
    For two ways for customize transducer, first way, you supply me sample , I will customize depending on your sample. Second, you give us all parameter and drawing , we can customize depending on your information.
     
  • Q 7. Do you supply OEM work?

    A Yes, welcome to ask for OEM cooperation , we have OEM produced for USA and German customer for many years, also hope to get more OEM order to enlarge our business.
  • Q 6. Do you supply sample for test?

    A Yes, you can order on sample from our company first , we will return you the sample cost when you order in the future.
  • Q 5. Does your products exported before?

    A Yes, our transducer exported to USA,south America, EUROPE, Middle East, and Russia for many years.
  • Q 4. What’s the using life of your generator?

    A
    Under correct working environment, our generator can work 8~10 years
     
  • Q 3. What’s the using life of your transducer?

    A
    Under correct working environment, our transducer can work 5~10 years
  • Q 2. What’s frequency transducer you supply?

    A We can supply transducer from 15Khz to 70Khz depending on your requirements or application.

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 Ms. Yvonne
  sales@xingultrasonic.com   
 0086-15658151051
   Room 1103B, Nature business building ,  NO.1160 GongWang Road ,FuYang, Hangzhou,Zhejiang,China

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